The 'Why' Behind the Video

October 2, 2023

We live in a fast-paced world, where running a retail business can be overwhelming, with a myriad of tasks, responsibilities, and improvements to manage. To navigate this complexity, organization is key, which is where Warboards and Action Lists come into play.

The concept of a Warboard is rooted in the idea of visual learning and management. It provides a clear and accessible visual representation of all the tasks, projects, and goals to be achieved in the business. By putting it up on a wall, all team members can see it, be aware of what needs to be done, and track progress. This fosters a collaborative environment, enhances accountability, and aligns the team towards common objectives.

On the other hand, Action Lists take the Warboard's high-level tasks and break them down into smaller, easily manageable tasks. This system aids in task assignment, progress tracking, and ensuring nothing falls through the cracks. Moreover, individual employee action lists ensure each team member knows their roles and responsibilities, increasing productivity, and fostering accountability.

By implementing these strategies, a retail business can enhance its organization, increase productivity, facilitate accountability, and ultimately improve performance and success.

Action List:

  • Create a Warboard: Grab a poster board and start noting all the updates and improvements you want to make in your business.
  • Visualize your Warboard: Hang your Warboard in your office where it can be clearly visible to everyone.
  • Categorize Tasks: Assign people to different projects mentioned on the Warboard.
  • Create a Warboard Action List: Break down each item on the Warboard into smaller, more manageable tasks.
  • Digitize your Action List: Use a digital tool (like Apple Reminders or Google Docs) to manage your action list, share it with team members, and track progress.
  • Assign Tasks: Assign each subtask from your action list to a team member.
  • Create Employee Action Lists: Using Google Docs or a similar platform, make a list of actions each employee is responsible for, along with the specific days these tasks need to be accomplished.
  • Monitor and Inspect: Regularly check the action lists to ensure tasks are being completed and to hold team members accountable.
  • Update the Action Lists: When new tasks come up, decide whose action list they go on, and ensure they start working on it.
  • Expand Employee Responsibilities: As employees progress, move tasks from your personal list to theirs, increase their responsibilities, and give them a raise accordingly.
  • Scale Up: Once you have perfected the system at one location, replicate it at other locations to expand your business.
  • Regular Check-ins: Conduct regular meetings or calls with your team to stay updated on the business operations, even if you're not needed physically in the location on a consistent basis.
  • By following these steps, you can implement the Warboard and Action Lists system, leading to a more organized, efficient, and successful business.
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